Use of Conduit
You may use Conduit for lawful film, animation, game, and production work in accordance with your subscription, license, and any usage limits shown in the product.
You are responsible for your projects, creative decisions, production materials, account credentials, license keys, device access, and the people who access your account or license keys.
Accounts and access
Account access may depend on authentication, subscription status, license status, and desktop device activation status.
You may not share accounts, share license keys outside your authorized use, bypass license checks, remove access controls, interfere with the website, or attempt to access restricted areas without permission.
Conduit may limit, suspend, or remove access if an account, license, payment method, device activation, or request pattern appears to violate these terms, create security risk, abuse billing systems, or harm the service.
Subscriptions and billing
Paid access is billed through Stripe. Plan details, pricing, renewal timing, cancellation status, trial terms where offered, and billing-period access are shown during checkout, in Stripe, or in the account dashboard.
By starting checkout, you agree to these terms and acknowledge the Refund and Cancellation Policy linked from the pricing page and website footer.
Unless otherwise stated, cancelling a subscription stops future renewal and access remains available until the end of the paid billing period.
Stripe may show exact payment, tax, proration, renewal, card, receipt, and invoice details before or after confirmation depending on the action being taken.
License keys and devices
Subscription access may create a license key and desktop activation records connected to your account. These records help decide whether the desktop app can use account-based features.
You are responsible for keeping account credentials and license details private. Device activations may be removed from the dashboard when you no longer want a device associated with the account.
License keys, activation records, and subscription checks are access-control systems. Do not copy, tamper with, reverse engineer, disable, or route around those controls.
Your content and project ownership
You keep ownership of your own creative projects, local files, production materials, scripts, scene data, rendered outputs, and other work you create with or around Conduit.
You are responsible for having the rights, permissions, releases, licenses, and approvals needed for materials you use in your projects or send to support.
If you send information to support, you give Conduit permission to use that information only as needed to investigate, respond to, document, or resolve the request.
Conduit ownership
Conduit, the website, desktop application, product names, logos, interface, source code, documentation, copy, design, license systems, and related materials are owned by Conduit Studio or its licensors.
These terms do not give you ownership of Conduit itself. They give you permission to use Conduit according to your subscription, license, and these terms.
Software status and changes
Conduit is an actively developed production tool. Features may change, improve, move, break, or be removed as the product develops.
The software is provided for production assistance and organization. It does not replace professional judgment, legal review, production safety review, union or guild compliance review, location review, budget review, insurance review, technical supervision, or final creative approval.
Conduit is not promised to be uninterrupted, error-free, secure against every risk, or compatible with every operating system, project, plug-in, network, production setup, or third-party tool.
Acceptable use
Do not use Conduit to break the law, attack infrastructure, reverse engineer access controls, misuse billing systems, scrape private data, interfere with other users, or send illegal, harmful, or unrelated material through support channels.
Do not abuse refunds, chargebacks, trials, promotions, device activations, license keys, rate limits, restricted routes, or security reports.
Do not upload or send passwords, private keys, full payment card numbers, unrelated personal data, or confidential third-party materials through support unless support specifically requests a safe way to provide them.
Support
Support is provided through the support contact listed on the website. Response times may vary because Conduit is currently a small independent operation.
Billing, account access, security, and license issues are the highest-priority support categories.
Contact
Questions can be sent to support@conduitstudioapp.com.